Free electronic Service For all Electronic Service submissions.
Free Document Conversion For WordPerfect and Word documents.
Monthly Invoicing Available Contact us for information.
Free Permanent Document Storage For all MyFileRunner Customers.
Phenomenal Customer Support
Free Online Training
Frequently Asked Questions
Absolutely. Quality and responsive customer service determines the ultimate success of eFiling at your firm. Whether you are up against a tight deadline, or under pressure to get your filings submitted, you need quick answers from a responsive and knowledgeable eFiling provider.
At this time you can only access the filings that you have submitted electronically or that you have been electronically served.
- California: Please click here for the most recent list of Courts Online.
- Illinois: Please go here for the most recent list of Courts Online.
- Indiana: Click here for the most recent Courts Online as well as the schedule to Go Live.
- Texas: All District, County and Probate Courts are Online and Mandated. Mandated Criminal eFilings are scheduled to end January 2020 with the first group to mandate July 2017. Please see the graduated schedule here for more information.
No. MyFileRunner accepts WordPerfect, Microsoft Word, doc, docx, html, .rtf, html,.txt files and .pdf files. Once you upload the documents, MyFileRunner automatically converts the documents to text-searchable .pdf format. If you have a scanned document, you will need to convert to text-searchable .pdf format before upload.
The proof of service is within the filing details. Click ‘My Filings’, click the blue icon in the right column and the filing details will be displayed. Scroll down under Service. You will be able to see if the service contact opened the documents. Print the receipt, upper right, and the service information will be printed on the receipt.
The attorney served will receive an email notification stating which documents have been served and for which cause number. If you would like your assistant to receive the email notification, you may set up an email rule to copy all emails to your assistant. You may also add an Admin Copy for each firm attorney within the Firm Admin’s Service Contact list however, when a service contact is added to a case, it may not be the one that has the Admin Copy.
The eFiling System accepts Visa, MasterCard, American Express, Discover and some locations accept eCheck. Some jurisdictions do not accept Discover or American Express. The firm credit card can be securely stored within the firm admin account. Filers will charge the filing fees to this account but will not have access to the credit card number. We also offer monthly billing for approved firms. Please contact MyFileRunner if you would like to be considered for monthly billing.
Yes. In most jurisdictions, the option to order citations is located on Step 4 of the eFiling.
As soon as the filing is successfully submitted, you will receive an email notification stating it has been received. Upon clerk approval, you will automatically be emailed a second notification and you may retrieve your file stamped lead document from the link on the email as well as within “My Filings’ in your MyFileRunner account.
Yes, you may cancel the filing during the ‘submitted’ status.
What our customers say about us . . .
The level of customer service from MyFileRunner is unsurpassed by any company I’ve ever used. They have made our transition to e-filing smooth and problem free. Their conscious effort to keep fees low and their amazing response time to any question makes me wonder why anyone would use another company. Thank you MyFileRunner.
The MyFileRunner staff has never let me down—not once. I count on this Staff to answer my questions about e-filing or Texas e-filing rules any time I call. Always. There can’t possibly be a better service provider out there.